Yes, We have a Full Showroom. We encourage you to visit and shop in house. We generally have everything in stock so you can purchase and take it with you.
Yes, We Ship To YOU. Just add any product to the shopping cart and click view cart to see all costs, including shipping to your location. See our shipping video here for more information.
At SS Fire Pits, we prioritize customer satisfaction and offer multiple support options to assist you with inquiries or issues. Whether you have questions about our products or need assistance with an order, our dedicated team is ready to help you.
You can reach us via phone during our business hours, or by visiting our showroom for personalized assistance. Our team members, Andy and Romie, are available to provide expert advice and support to ensure you have the best experience with our fire pit products.
Showroom Experience
Visiting our showroom is a fantastic way to explore our range of fire pits and accessories firsthand. We invite you to see the quality and craftsmanship of our products in person, allowing you to make an informed decision.
Our showroom is open Monday through Friday, with Saturday appointments available for your convenience. During your visit, you can ask questions, view customer photos, and even see product demonstrations to find the perfect fire pit for your needs.
Return and Privacy Policies
Understanding our return and privacy policies is essential for a smooth shopping experience. At SS Fire Pits, we ensure that our customers are informed about their rights and the procedures for returning products if necessary.
Our return policy outlines the steps for returning items, including timelines and conditions, while our privacy policy details how we protect your personal information. We are committed to transparency and customer trust, ensuring you feel secure when shopping with us.
Frequently Asked Questions
We recognize that customers often have common questions about our fire pits and services. Our Frequently Asked Questions (FAQ) section is designed to address these inquiries, providing quick and accessible answers.
From product specifications to warranty information, our FAQ covers a wide range of topics to enhance your understanding of our offerings. If you have further questions not addressed in the FAQ, our customer support team is always available to provide assistance.
