Frequently Asked Questions

The Construction Of Our Fire Pits

Our pits are made using re-purposed pressure vessel tank heads. These heads were originally designed to cap off the ends of propane, air or other kinds of a pressure tanks. The heads we use have failed the pressure test they have to pass so we acquire them re-purpose them into fire pits.

Smoking on a fire pitBeing thick gauge steel they are ideal for our purpose.  We use roughly 80% recycled, re-purposed or reclaimed products when crafting these pits. The pits are completely welded together as also are our handcrafted line of accessories.
The life expectancy of our fire pits is more than likely longer than you or I.

Why is it the last fire pit you will ever buy?

Due to the gauge of the steel we use, our fire pits will last a lifetime. They are far superior to what you see off the shelf in any big box store.

Why are our fire pits better than building a stone fire pit?

Steel will heat up very even and radiate beautifully, whereas stone does not heat up even nor does it radiate. Also, iron pits such as syrup kettles will crack when the heat gets too much. Our pits are also very cost effective compared to building a true stone or masonry pit or purchasing an iron syrup kettle. Finally, you get to take our pit with you when you move or if someone else is having a party, take it over there.

Will my fire pit get hot?

Yes steel when heated absorbs and radiates heat which is the beauty of owning a steel fire pit, but yes please don’t touch your fire pit when having fires in it.

Can I put my pit on my deck?

Yes, but you must place some pavers or a fire pit mat under your pit.  This is the safest way to minimize any heat.   The bases are not reaching the burn point of wood which is 450 degrees, but it is better to be safe. Synthetic decks definitely need a set of pavers, although we have not tested our pits on a synthetic deck, you are on your own .  Please use your best judgement when placing your Fire Pit.  S&S Fire Pits takes no responsibilities  for your actions.

Why should I get a snuffer?

Snuffers are a cheap insurance policy. They will suffocate a fire in roughly 10 minutes, allowing you to go to bed without worrying and save you time from trying to put the fire out with water, which takes forever.  Furthermore, it’s not a great idea to leave wet ashes in your fire pit. Wet ash turns into lye and lye is chemical that reacts with steel. Our pits are too thick to worry about, but we do not recommend leaving wet ashes at all in your fire pit ever. Our snuffer lids are the next best thing we sell next to our fire pits.

Will my fire pit or snuffer rust? 

Yes, all steel will oxidize, therefore causing rust, the surface rust will work like a barrier to protect the thick gauge steel we work with.

The oxidation process is a natural process which is controlled by the environment in which it is in.

By using thick gauge steel, we slow the process down significantly.  You may choose to paint your fire pit or snuffer with a high temp paint which will form a bonding layer between the steel and the outside elements, but you may find yourself doing this once a year.  Otherwise, you can choose to let the natural process occur and simply leave it alone.

How do you ship your products?

All fire pits ship LTL freight on a 40lb pallet.  Your accessories will be attached to the fire pit as well.  Don’t forget to get your paperwork and any items that are attached to the pallet.  The carrier will contact you once it gets there to set an appointment for all residential shipments.   Once you add your products to the shopping cart you can view the cart to see all costs including shipping.  Please read the shipping options on the checkout page regarding the optional lift gate service.  All accessories purchased by themselves will ship separately via UPS or FEDEX ground and you will have standard tracking.  PLEASE WATCH OUR HANDY SHIPPING VIDEO FOR MORE DETAILS.

Can I exchange my fire pit?

We allow you to exchange if you want to upgrade. No going down. We also charge $50 to clean a pit if returned for upgrade.  You are responsible for getting the fire pit back to us.

What does my fire pit come with?

All pits come with one of our handcrafted 46” standard pokers.

What are your Hours?

M-F 9-5, Weekends by appointment. Always call before coming. We do a lot of weekend events and some Thursday, Fridays and weekends we are out.  Always check our Tour Schedule for our current show schedule. Our address is 3367 Dogwood Dr. Hapeville, GA 30354. Our shop is located right next door to Arches Brewing which is opening end of year 2015.

How can I pay for my fire pit?

We accept all major credit cards or checks.

How do refunds work?

We will gladly refund you for your product once we receive it back.  We do not pay to ship products back unless they are damaged.  Thanks.

Do you have gift certificates?

Yes we do and can create one for any dollar amount.