Frequently Asked Questions

The Construction of Our Fire Pits

Our pits are made using re-purposed pressure vessel tank heads. These heads were originally designed to cap off the ends of large propane, air or other kinds of pressure tanks. The heads we traditionally use have failed the rigorous pressure test they have to pass so we acquire and re-purpose them into fire pits.

Being thick gauge steel, they are ideal for our purpose.  We use roughly 80% recycled, re-purposed and or reclaimed products when crafting these pits. The pits are completely welded together as are our handcrafted line of accessories as well.   The life expectancy of our fire pits are likely longer than you or I so put it in the will for the kids or grand kids.

Why is it the last fire pit you will ever buy?

Due to the gauge of the steel we use, our fire pits will last a lifetime. The metal does not get soft when burning fires and they are far superior to what you see off the shelf in any big box store.

Why are our fire pits better than building a stone fire pit or a cast iron pit?

Steel will heat up very even and radiate beautifully, whereas stone does not heat up even nor does it radiate, you will find yourself huddling by the stone pit just to stay warm.  Also, iron pits such as syrup kettles will crack when the heat gets too much. Our pits are also very cost effective compared to building a true stone, masonry pit or purchasing an iron syrup kettle. Finally, you get to take our pit with you when you move or if someone else is having a party, take it over there.

Will my fire pit get hot?

Yes, steel when heated absorbs and radiates heat which is the beauty of owning a steel fire pit, but yes please do not touch your fire pit when having fires in it.

Can I put my pit on my deck?

Yes, but we highly recommend a barrier between the base and your deck, not so much for the radiant heat which mostly travels out and up, but to control little embers and markings from the base.  Concrete pavers, flagstone or a fire pit mat all work well under your pit.  This is the safest way to minimize any heat.   The bases are not reaching the burn point of wood, which is roughly 450 degrees, but it is better to be safe. Synthetic decks definitely need a set of pavers, although we have not tested our pits on a synthetic deck, you are on your own.  Please use your best judgement when placing your Fire Pit on your deck.  S&S Fire Pits takes no responsibilities for your actions.

Can I put my fire pit on the grass?

Yes, but again, we recommend a barrier between the fire pit and the grass.  The radiant heat from the fire pit will dry out grass the first fire you have.  If you do not have the drain plug in then you run the risk of pushing hot ash through the drain hole.  So, a good barrier for grass would be crushed rock, concrete pavers, flagstone or any other natural or solid fire resistant material.

Why should I get a snuffer?

Snuffers are a cheap insurance policy. They will suffocate a fire in roughly 10 minutes, allowing you to go to bed without worrying and save you time from trying to put the fire out with water, which is not a good idea.  Furthermore, it’s not a great idea to leave wet ashes in your fire pit. Wet ash turns into lye and lye is chemical that reacts with steel. Our pits are too thick to worry about, but we do not recommend leaving wet ashes at all in your fire pit ever. Our snuffer lids are the next best thing we sell next to our fire pits.

Will my fire pit or snuffer rust? 

Yes, all steel will oxidize, therefore causing rust, the surface rust will actually work like a barrier to protect the thick gauge steel we work with.

The oxidation process is a natural process which is controlled by the environment in which it is in.

By using thick gauge steel, we slow the process down significantly.  You may choose to paint your fire pit or snuffer with a high temp paint which will form a bonding layer between the steel and the outside elements, but you may find yourself doing this once a year.  Otherwise, you can choose to let the natural process occur and simply leave it alone.  Once all the raw steel has a coating on it the process slows down and then the pits tend to darken up over time.

How do you ship your products?

All fire pits ship LTL freight on a 40 lb pallet.  Your accessories will be attached to the fire pit as well.  Don’t forget to get your paperwork and any items that are attached to the pallet.  Your drain plug is in the bag with your paperwork.  The carrier will contact you once it gets there to set an appointment for all residential shipments.   Once you add your products to the shopping cart you can view the cart to see all costs including shipping.  Please read the shipping options on the checkout page regarding the optional lift gate service.  All accessories purchased by themselves will ship separately via UPS or FEDEX ground and you will have standard tracking.  PLEASE WATCH OUR HANDY SHIPPING VIDEO FOR MORE DETAILS.

Can I exchange my fire pit?

We allow you to exchange if you want to upgrade. No going down. We also charge $50 to clean a pit if returned for upgrade.  You are responsible for getting the fire pit back to us.

What does my fire pit come with?

All pits come with one of our handcrafted 46” standard pokers.

What are your Hours?

M-F 9-5, Weekends by appointment, some Saturdays we are working. Always call before coming. We are closed daily from 12-1:15 for lunch.  You can see all our contact information here.  Our address is 3367 Dogwood Dr. Hapeville, GA 30354. Our shop is located right next door to Arches Brewing..

How can I pay for my fire pit?

We accept all major credit cards or checks.

How do refunds work?

We will gladly refund you for your product once we receive it back.  We do not pay to ship products back unless they are damaged.  Thanks.

Do you have gift certificates?

Yes, we do and can create one for any dollar amount.