Privacy Policy
Effective Date: July 24, 2026
Last Updated: June 2026
Company: S&S Fire Pits (“Company,” “we,” “our,” or “us”)
Website: https://ssfirepits.com/
Address: 2411 Sullivan Rd. Unit B College Park, GA 30337
Phone: 404-849-4530
Email: 404-849-4530
1. Overview
S&S Fire Pits respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you:
● Visit or interact with https://ssfirepits.com/ and its associated webpages;
● Request an estimate, consultation, appointment, or service;
● Contact us by telephone, text message, email, web form, or other communication method;
● Become a customer or otherwise do business with us; or
● Interact with our advertising, communications, or online content.
This Policy applies only to information handled by S&S Fire Pits. It does not govern the privacy practices of third-party websites, platforms, service providers, or businesses that maintain their own privacy policies.
2. Personal Information We Collect
The information we collect depends on how you interact with us and the services you request.
A. Information You Provide Directly
We may collect information that you voluntarily provide, including:
● Name;
● Email address;
● Telephone number;
● Service or property address;
● Billing address;
● Information about the service, project, legal matter, appointment, or consultation you are requesting;
● Preferred appointment dates and communication methods;
● Photographs, documents, or other materials you choose to provide;
● Communications you send to us;
● Customer feedback, reviews, or survey responses;
● Payment or transaction information, where applicable; and
● Any other information you choose to submit.
If payment is accepted through our website, payment-card information may be collected and processed directly by a third-party payment processor. We may receive limited transaction information, such as payment status, transaction date, or the last four digits of a payment card, rather than the complete payment-card number.
B. Information Collected Automatically
When you visit or interact with our website, we and our service providers may automatically collect information such as:
● Internet Protocol address;
● Browser type and version;
● Device type and operating system;
● Approximate location derived from an IP address;
● Pages viewed and links selected;
● Referring website or advertising source;
● Date, time, and duration of visits;
● Navigation paths and website interactions;
● Form interactions and submission events;
● Advertising and device identifiers; and
● Cookie, pixel, and similar technology information.
This information helps us operate the website, understand how visitors use it, improve performance, measure advertising effectiveness, and protect against misuse or security threats.
C. Information From Other Sources
We may receive information from third parties, including:
● Advertising and analytics providers;
● Scheduling, customer relationship management, and communication platforms;
● Referral partners and lead-generation services;
● Online directories and review platforms;
● Call-tracking and communication providers;
● Publicly available sources;
● Data and identity-resolution providers; and
● Other vendors supporting our business and marketing activities.
Information received from these sources may include contact information, general demographic or professional information, approximate location, website engagement information, service interests, referral-source information, or indicators that an individual may be interested in services we provide.
We do not intentionally collect information from third-party sources that we know was obtained unlawfully.
3. How We Use Personal Information
We may use personal information to:
● Respond to inquiries and service requests;
● Provide estimates, consultations, appointments, and services;
● Communicate about appointments, scheduling, service status, or customer support;
● Prepare, manage, and maintain customer or matter records;
● Process transactions and maintain billing records;
● Send requested information;
● Follow up with individuals who have expressed or demonstrated interest in our services;
● Personalize website content and communications;
● Operate, maintain, troubleshoot, and improve our website;
● Measure website traffic, advertising performance, and marketing effectiveness;
● Understand which services, content, or offers may be relevant to visitors;
● Conduct internal reporting, analytics, forecasting, and business administration;
● Protect our website, customers, employees, and business from fraud, misuse, or security threats;
● Comply with legal, regulatory, licensing, insurance, and recordkeeping obligations;
● Establish, exercise, or defend legal claims; and
● Carry out other purposes disclosed when information is collected or with your authorization.
We may combine information collected through the website with information obtained through telephone calls, emails, service records, advertising platforms, referral sources, or other lawful sources.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, web beacons, scripts, device identifiers, and similar technologies.
These technologies may be used to:
● Maintain website functionality;
● Remember visitor preferences;
● Diagnose technical problems;
● Analyze website traffic and engagement;
● Determine how visitors arrived at our website;
● Measure advertising and campaign performance;
● Prevent fraud or misuse;
● Personalize content;
● Build advertising audiences;
● Support retargeting and relevant advertising; and
● Better understand interest in our services.
Most browsers allow you to block, limit, or delete cookies through browser settings. Disabling certain technologies may affect website functionality.
Where required, we may also provide a cookie preference or privacy choices tool through which you can manage certain categories of cookies and tracking technologies.
5. Website Intelligence and Identity-Resolution Services
We may use third-party website intelligence, advertising, analytics, and identity-resolution services to help us understand how visitors interact with our website and which services may be relevant to them.
These services may use cookies, pixels, device identifiers, hashed identifiers, database matching, and other technologies to:
● Analyze website visits and engagement;
● Recognize repeat visits;
● Measure interest in particular services or content;
● Associate website activity with information obtained from lawful third-party sources;
● Help identify individuals, households, or businesses that may be interested in our services;
● Improve advertising audiences and campaign measurement; and
● Enable us to communicate with prospective customers through appropriate channels.
Information made available through these services may include a name, business or residential contact information, professional information, approximate location, website activity, inferred interests, or other information maintained by the applicable provider.
We use this information to market and improve our own services. We do not operate an identity-resolution platform or license this information to unrelated businesses as a standalone product.
Depending on the jurisdiction, certain advertising, identity-resolution, audience-building, or cookie-based activities may be legally defined as “targeted advertising,” “sharing,” or a “sale” of personal information even when no money is exchanged.
Where applicable law grants an opt-out right, contact us at 404-849-4530.
6. How We Disclose Personal Information
We may disclose personal information in the following circumstances.
Service Providers
We may provide information to vendors that perform services on our behalf, including:
● Website hosting and maintenance;
● Analytics and advertising measurement;
● Website intelligence and identity resolution;
● Customer relationship management;
● Appointment scheduling;
● Email, telephone, and text-message communications;
● Call tracking;
● Payment processing;
● Data storage and backup;
● Cybersecurity and fraud prevention;
● Accounting, insurance, and professional services; and
● Business operations and customer support.
These providers receive information as reasonably necessary to perform services for us.
Advertising and Marketing Partners
We may provide or make information available to advertising, analytics, social media, audience, and marketing partners to measure campaigns, deliver relevant advertising, create or refine advertising audiences, and understand interest in our services.
Some state privacy laws may classify certain disclosures to these partners as targeted advertising, sharing, or a sale.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
● Comply with applicable law, legal process, subpoena, court order, or governmental request;
● Protect the rights, property, safety, or security of our business, customers, employees, or others;
● Detect, investigate, or prevent fraud, misuse, or unlawful activity;
● Enforce our agreements or policies; or
● Establish, exercise, or defend legal claims.
Business Transactions
Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, change in ownership, bankruptcy, or similar business transaction.
At Your Direction
We may disclose information when you ask us to do so, authorize the disclosure, or direct us to interact with another person or organization on your behalf.
7. Do We Sell Personal Information?
We do not sell or license personal information as a standalone product or line of business.
However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include disclosures involving advertising cookies, audience-building services, identity-resolution providers, or marketing partners—even when the business does not receive money in exchange for the information.
To the extent our activities are subject to those definitions, individuals in applicable jurisdictions may exercise available opt-out rights through contacting 404-849-4530.
8. Email, Telephone, and Text Communications
When you provide contact information, we may use it to respond to your inquiry and communicate about appointments, estimates, requested services, customer support, transactions, or other aspects of our business relationship.
Where permitted by law, we may also send information about services, promotions, reminders, or offers that may be relevant to you.
You may:
● Unsubscribe from promotional emails by using the unsubscribe link included in the message;
● Reply “STOP” to opt out of promotional text messages; or
● Contact us at 404-849-4530 to update your communication preferences.
Opting out of promotional communications will not prevent us from sending non-promotional communications concerning an active appointment, requested service, transaction, account, legal notice, or existing business relationship.
Telephone calls may be monitored or recorded for quality assurance, training, documentation, security, or customer-service purposes, subject to applicable law.
9. Sensitive Information
Please do not submit Social Security numbers, complete financial-account credentials, government-issued identification numbers, medical records, or other highly sensitive information through a general website contact form unless the form specifically requests that information and is designed for that purpose.
If sensitive information is reasonably necessary to provide a requested service, we may provide instructions for submitting it through a more appropriate method.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
● Respond to inquiries;
● Provide and document services;
● Maintain customer, project, transaction, or matter records;
● Fulfill warranty, accounting, tax, insurance, licensing, and legal obligations;
● Resolve disputes;
● Enforce agreements;
● Protect against fraud and security threats; and
● Support legitimate business operations.
Retention periods vary depending on the nature of the information, the services involved, contractual requirements, legal obligations, and operational needs.
When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable law and routine backup processes.
11. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
The safeguards used will depend on the nature of the information, how it is collected and stored, the systems involved, and the risks associated with the information.
No website, network, storage system, or method of electronic transmission is completely secure. We therefore cannot guarantee that personal information will never be accessed, used, or disclosed improperly.
12. Your Privacy Rights and Choices
Depending on where you live, the nature of your relationship with us, whether an applicable privacy law covers our business, and the type of information involved, you may have rights concerning your personal information.
These rights may include the ability to:
● Confirm whether we process your personal information;
● Request access to certain personal information;
● Request correction of inaccurate information;
● Request deletion of certain information;
● Obtain a portable copy of certain information;
● Opt out of targeted advertising;
● Opt out of the sale or sharing of personal information;
● Opt out of certain types of profiling;
● Limit certain uses of sensitive personal information;
● Withdraw consent where processing is based on consent; and
● Appeal the denial of a privacy request where applicable.
To submit a request, contact us through:
Email: 404-849-4530
Telephone: 404-849-4530
Please clearly describe your request and provide sufficient information for us to identify the relevant records.
We may take reasonable steps to verify your identity and authority before processing a request. Verification requirements will depend on the nature and sensitivity of the information requested.
You may be permitted to use an authorized agent to submit a request on your behalf. We may request evidence that the agent has authority to act for you and may also verify your identity directly.
We will respond within the timeframe required by applicable law. We will not unlawfully discriminate against you for exercising an applicable privacy right.
13. Children’s Privacy
Our website and services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through this website.
If you believe a child has submitted personal information to us without appropriate authorization, contact us at 404-849-4530 so we can review and, where appropriate, delete the information.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, scheduling tools, payment processors, review platforms, maps, videos, or other services.
Those third parties maintain their own privacy practices and policies. We are not responsible for the content, security, or privacy practices of websites or services that we do not control.
We encourage you to review the applicable third party’s privacy policy before submitting information or using its services.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, services, vendors, technology, or legal obligations.
When we make changes, we will update the “Last Updated” date at the beginning of the Policy. Material changes may also be communicated through an additional website notice or other appropriate method.
Your continued use of the website after an updated Policy is posted is subject to the revised Policy.
16. Contact Us
For questions about this Privacy Policy, our information practices, or a privacy request, contact:
S&S Fire Pits
2411 Sullivan Rd. Unit B College Park
GA 30337
Telephone: 404-849-4530
Email: 404-849-4530
